Detailed Description of Goods and Services Evopoints has a wide range of digital content ranging from Xbox Live vouchers and memberships, PSN cards, iTunes vouchers and WOW time cards. Order Processing Policy The status of your order will be confirmed via email. Errors and Omissions Excluded. Delivery Policy All digital content paid by credit card will be instantly sent by email. EFT orders will be sent once payment is confirmed. Return and Refunds Policy The provision of goods and services by Evopoints is subject to availability. In cases of unavailability, Evopoints will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee once an order is confirmed, no refunds will be granted except at the sole discretion of Evopoints. All products are covered by the manufacturer's original warranty. Please note that the final decision on swap outs / repairs is made by the manufacturer an their decision is binding on the condition of sale. Courier charges are for the clients account. Customer Privacy Policy Evopoints shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf Evopoints may electronically collect, store and use the following personal information of Users: Gender; First Name; Last Name; Date of Birth; E-Mail Address; Company Name; Company's Tax Id Number; Street Address; Suburb; Zip Code/Postal Code; City; State/Province; Country; Telephone Number; Fax Number; IP address; Evopoints will use the information for the following reasons: - Subject to the User's consent, inform the User about competitions and special offers from Evolution Games. - Verify the identity of the User when transacting with Evolution Games. - Ensure that the addressee receives the goods. Evopoints shall not disclose personal information from Users unless the User consents thereto; Evopoints shall disclose information without the User's consent only through due legal process. Payment Options Accepted Payment may be made via Visa, MasterCard credit cards or by bank transfer into the Evolution Games bank account: Account Name :Evolution Games Bank :Standard Bank Branch Code: 006005 Branch :The Glen Account Number : 062803735 Credit Card Acquiring and Security Credit card transactions will be acquired for Evopoints via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer Details Separate From Card Details Customer details will be stored by Evopoints separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za. Merchant Outlet Country and Transaction Currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). Responsibility Evopoints takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. Country of Domicile This website is governed by the laws of South Africa and evogames.co.za chooses it as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the terms and conditions will not be affected and will therefore remain valid and enforceable by South African law. Intellectual Property Rights All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Evolution Games and as such are protected from infringement by local and international legislation and treaties. Variation Evopoints may, in its sole discretion, change this agreement or any part thereof at any time without notice. Company Information Evopoints, P.O.Box 145780, Bracken Gardens, Brackenhurst, 1452, Alberton, South Africa E-mail: support@evopoints.co.za Tel: +27 (0)11 867 0615, Fax: +27 (0)11 867 0616 Evolution Games contact details Support: support@evopoints.co.za info : info@evopoints.co.za Contact Number: +27 (0)11 867 0615 |